Refund policy

We have a no return policy, which means all product and gift boxes after receiving your item cannot be requested for a return. 

You can always contact us for any return question at hello@threelittleoaksgiftcompany.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Reasons for non-returnable items
 Items cannot be returned due to being perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Thank you for your understanding.